Return Policy

  • RETURN POLICY

    Last updated December 28, 2020

     Thank you for your purchase. I hope you are happy with your oriJEANal piece! However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition.

    RETURN PROCESS

    To return an item, please email customer service at  to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

     

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

    REFUNDS

     After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 15 days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

     

    EXCEPTIONS    

    For defective or damaged products, please contact me at the email orijeanalart@gmail.com to arrange a refund or exchange.         

  • QUESTIONS

    If you have any questions concerning our return policy, please contact me via email. 

     

    This return policy was created using Termly’s Return and Refund Policy Generator.